Utility Administration

WATER BILL UPDATE

November 2nd we will be going live with the ‘Notification’ system on water bills.

1. If we have an email or phone number on your file, you will receive an email, text, or both about your upcoming payment if it is unpaid. 

2. When the new bills go out, you will receive your new bill notification. 

3. You will be able to pay online by choosing the prompt to do so. 

4.  If you do not want to use this system, you can ‘Opt Out’ by using the prompts provided.  

5. You can choose text, email, both, or opt out of both text & email. 

6. If you want to use it, please be sure you have the correct information on file or send the correct information tojan.sanchez@hamlintx.us

7. You will still receive a paper bill (this can be opted out by emailing the address above and requesting it as long as you have a text and/or email option chosen).  

8. Bank drafts will still be handled the same – your paper bill will arrive with BANK DRAFT below your account number on the upper left side of your bill.